I'm Lori – a UX Designer @ Avanade in Toronto

I specialize in solving complex business problems with a focus on enterprise design solutions.

My skills:

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Design thinking
A user flow that's black outline with a pink circle inside.
User flows & site maps
2 phones connected to each other that's black outlined. In a pink circle.
Wireframing & Protoyping
2 people talking to each other in a black outline inside a pink circle.
Consulting
A pink circle icon that shows a light bulb and pencil togetherA user flow that's black outline with a pink circle inside.2 phones connected to each other that's black outlined. In a pink circle.2 people talking to each other in a black outline inside a pink circle.

Design thinking

User flows and
mapping

Wireframing & Prototyping

Consulting

MY STORY
I'm a Lead UX Product Designer at Avanade where I translate business problems into digital product experiences. I am also a certified Human-Centred Design Practitioner (issued by LUMA) where I facilitate design thinking workshops to encourage stakeholders and product teams to brainstorm solutions together for a customer centric approach.

In addition, I am a global thinker and value diversity. I worked in Tokyo, Japan for 4 years in international and Japanese companies where I collaborated with people from different countries. Being immersed in different cultures inspires me to be culturally aware and take into account all the different life experiences and biases in my design process.

DESIGN PHILOSOPHY

I have a hospitality background and have lived omotenashi おもてなし (Japanese hospitality). These practices have always taught me to deliver outstanding customer experiences with honesty, humility, and empathy. I combine omotenashi and UX in my design process by anticipating needs and empowering users. After all, in the world of competition, users and clients have chosen to use my product or service, and it's my job to make their tech experience a hospitable one.

DESIGN INTERESTS & SPECIALITIES
• Design thinking
• UX writing
• Cross-cultural design
• Accessibility and inclusive design (a11y champion)
• Low code / no code

Resume
A badge that reads "Luma Institute Certified Practitioner"
Certified Human-Centred Design Practitioner

Issued by LUMA Institute on Sept. 2022. The LUMA system is considered the most practical, flexible and versatile approach to innovation in the world that anyone can learn and apply.

Let's get in touch!

If you want to collaborate or talk about design, please feel free to reach out to me :)